effective leadership
Introduction
dr. Bruce Tuckman's team development model has been widely used
in management since 1965. yet many of today's managers and team
leaders are not fully equipped with the skills necessary to lead
a team through the Forming, Storming, Norming & Performing
stages of a team. This course is structured to impart these crucial
leadership and teambuilding skills.
Learning gains
Overview of the responsibilities of being a leader
• identify key issues facing a team at different stages
• learn to apply key leadership principles
• Understand why managers often fail to thoroughly follow
the model when dealing with day-to-day work problems
Course Outline
• Remembering Names
• Building Trust
• Conquering the Fear of Public Speaking
• Key Leadership Principles
• Being an Excellent Listener
• Showing Appreciation
• Using the appropriate communication style
• Channeling Emotions
• Setting team standards
• Facilitating Meetings
• Brainstorming skills
• Asking the right questions
• Motivation a team
• Resolving conflicts
• Rewards and punishment
• Settings things right
Who Should Attend
Supervisors, team leaders, Managers and bosses
duration: 14 hours
*program
timing can be tailored to meet your requirements
featured articles:
the
hawthorne experiments and employee motivation
what
has teamwork got to do with customer service?
understanding
DISC - how does it help me?
team brainstorming
method
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